Understandably, media reports about Ebola have frightened many travellers. Even though there is no quantifiable risk of contracting Ebola on a visit to East Africa, we fully understand that people are nervous about travelling and concerned about any possible spread of the disease.
We want to give our guests as much flexibility as possible, so have introduced a short notice cancellation policy. This means if you book a stay with us and decide to postpone, we will credit any existing deposit or payment towards a future date, without any financial penalty being imposed by us (there may be a small charge for rebooking the dates of internal flights and if accommodation rates have changed, the new rates will apply). Being able to make or amend any booking without being financially disadvantaged gives you the option of coming now (there are no cases of Ebola anywhere near east Africa) or travelling when you are more comfortable to do so.
If there are any questions about this policy, please get in touch.